Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address.

Service Details: Information about your vehicle and the services you request.

Payment Information: Details required for processing transactions.

How We Use Your Information

We use your personal information to:

Provide and manage the services you request.

Communicate with you regarding appointments, updates, or offers (with your consent).

Process payments and refunds.Improve our services and customer experience.

Sharing of Information

Detail Lounge does not sell, share, or disclose your personal information to third parties for marketing or promotional purposes.

We may share your information only in the following circumstances:

Service Providers: Information may be shared with subcontractors or vendors who support our services, such as customer service, payment processing, or delivery.

Legal Obligations: If required by law, regulation, or legal process, we may disclose your information.

A2P 10DLC Compliance

We are committed to complying with the A2P 10DLC requirements, ensuring the security and privacy of mobile information. Specifically:

Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Subcontractor Support: Sharing mobile information with subcontractors who provide support services, such as customer service, is permitted.

Opt-In Data Protection: Text messaging originator opt-in data and consent will not be shared with any third parties under any other circumstances.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Choices

Communication Preferences: You can opt out of communications at any time by following the unsubscribe instructions in our messages or contacting us directly.

Access and Updates: You may request access to or updates of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: [email protected]

By phone number: (520) 261-0896